Frequently Asked Questions
I don’t know which course I want to do or which level I am.
There are many different courses to choose from.
Call our telephone advice line on 0800 980 2175 or speak to us at enrolment to discuss your options.
What if the course is full?
At enrolment there will be plenty of tutors available to ensure you are aware of the full range of options open to you. We will put you on a waiting list, alternatively you may prefer to enrol onto a different course.
What if I haven’t received my GCSE results?
If you have GCSE results from 2011, but have not received your original results slips, we will accept school or college print outs or your exam results as evidence for enrolment. You must however bring the original certificate in to College as soon as you receive it.
Do I need an enhanced Criminal Records Bureau (CRB) Check?
You will need an Enhanced CRB check if you wish to study a Health, Care and Early Years course.
Contact 0870 909 0844 to apply for a CRB check.
Quote the following reference number: 21370800009. The cost is £44. Remember to bring your CRB number to enrolment.
NOTE: You can also complete your CRB form with your tutor during induction. Remember to bring a cheque or postal order for £44 payable to Ealing, Hammersmith & West London College.
NOTE: If you are a volunteer, collect an exemption form from your local job centre to recover your costs.
Does the College offer childcare whilst I enrol?
You are welcome to bring your children to the College whilst you enrol, however you must bring someone who can help you look after them if you need to complete an assessment. If at all possible, we recommend that you try to find childcare.
How do I pay?
To secure your place you will be asked to pay your fee during enrolment. We accept cheques, cash and all major credit and debit cards with the exception of DinersClub and American Express. We do not accept Euros.
Remember - if your chosen course requires equipment or specific types of clothing, you should budget for this. You can apply for financial support to help you buy the equipment you need.
Contact our funding advisers today to find out if you are eligible for funding support on: 0207 565 1295.
studentfunds@wlc.ac.uk
Do I have to pay for my course if I am claiming benefits?
If you are in receipt of Job Seekers Allowance (JSA) Employment Support Allowance (ESA) or Work Related Activity Group or you are an Asylum Seeker in receipt of financial assistance (NASS) you will only be charged a £20 admin fee as tuition is free.
If you are in receipt of Income Based Benefits (including unwaged dependants)
i.e. Income Support, Housing Benefit, Working Tax Credit (income below £15,276), Council Tax Benefit, Pension Tax Guarantee Credit, Employment Support Allowance (ESA).
You will pay 50% of the standard tuition fees, plus any relevant examination fees and a £20 admin fee.
Evidence of receipt of valid benefits, ideally dated within the last three months must be produced, a copy will be kept by the College.
NOTE: Higher Education and Full Cost courses must be paid in full in all instances
Do I have to pay all of my fees at once?
If you are a Full Fee Payer:
■All fees under £300 must be paid in full at the time of enrolment
■For any course lasting less than a full year you can pay 50% at enrolment and the balance no later than six weeks after the start date of the course
■For a full year course fee range £300 - £500 you can pay 50% at enrolment and the balance by 30 November 2011
■For a full year course costing over £500 you can pay 1/3 at enrolment, 1/3 by 30 November 2011 and the balance by 28 February 2012
If you are in receipt of benefits:
■All fees under £100 must be paid in full at the time of enrolment
■For full year courses you can pay 1/3 at enrolment, 1/3 by 30 November 2011 and the balance by 28 February 2012
■For semester courses you can pay 1/3 at enrolment, 1/3 four weeks later and the balance eight weeks from the start of the course
■For termly courses 50% at enrolment and the balance six weeks from the start of the course
NOTE: International students have to pay a deposit of £2500 to reserve a place on a full time course. Where the total course fee is less than £2500 full payment is required before the start of the course. All outstanding fees must be paid in full when you enrol. For further information and assistance please contact the International Centre on:
Telephone: +44 (0) 207 565 1246
Email: intoff@wlc.ac.uk
What concession will I be entitled to if I do not have a Full level 2 qualification, such as 5 GCSEs grade A-C, GNVQ Intermediate, BTEC First Diploma, Level 2 Diploma or NVQ Level 2?
If you are aged 19 and over enrolling on
- a Foundation level qualification (intending to progress onto a Full level 2 qualification in the following years) or
- a Full level 2 qualification
You will need to pay only exam fees and a £20 admin fee. No tuition fees are payable. You would need to sign a declaration form.
What concession will I be entitled to if I am enrolling on a first Full level 3 qualification?
- If you are aged 19-24 and do not already have a full level 3 qualification, such as 2 A levels, 4 AS Levels, NVQ 3/4/5, GNVQ Advanced or AVCE, BTEC National Diploma/Level 3 Diploma, Access to Higher Education Diploma, HND/HNC, Degree or
- If you are aged 25 and over and do not already have a full level 2 qualification
you will only need to pay the exam fees and a £20 admin fee. No tuition fee is payable. You would need to sign a declaration form.
NOTE: Please call 0800 980 2175 for a list of courses the concession applies to.
Do I have to pay for literacy and numeracy courses?
These courses have no fees attached.. No tuition, examination or admin fees are payable.
Can I receive a discount on Higher Education Courses?
We are unable to offer any discounts irrespective of age, status or circumstances. This includes Higher National Diploma/Certificate and Foundation Degree courses. EU students may qualify for help with tuition fees and maintenance and can apply for loans and grants. To apply for a loan/grant, you need to complete the Student Finance England application form on-line as soon as possible.
For further details visit:
www.direct.gov.uk/StudentFinance
