Airline Cabin Crew & Tourism

Cabin Crew For Titan Airways

Before college...

I was studying at 6th Form, but I left after the first year because it wasn't really what I wanted to do. I knew I wanted to go into cabin crew, so I applied for the course at Ealing, Hammersmith & West London College.

I live in Essex so it was a big commute - it ended up being four hours every day to do this course, but it was something I wanted to do so I went for it.

Studying on the course...

On the course you do a lot of practicals - the College actually has a room based on an aircraft, I think it's the only college to have one. You have to wear the uniform at college, and follow strict guidelines in terms of hair, grooming, exams, and tests. Being cabin crew isn't easy, it's a very draining job. But the College gives you a real feel for what it’s like to work for an airline.

To be cabin crew you need to be adaptable, flexible, assertive, but also empathetic and compassionate. You need to be so many different things: a nurse, a parent, a firefighter, a waitress on board. So you have to be adaptable and flexible. In the course you’ll do aircraft demos, you’ll do emergency procedures. You do everything you need to know for the job. I don't think I would have been able to get the job at Titan Airways without what I learned on the course.

The best thing about studying here was the lecturers - they made everything really interesting. They put pressure on you to work hard and to achieve. I was always interested in what they were saying and it really inspired me into wanting to work for an airline.

Get ahead of the competition...

I gained so much confidence from the course and you do need confidence to work for an airline. I was so shy when I started out and now I'm completely different - still a bit shy but so much more confident. I definitely got that from being at college.

The College's travel and tourism courses set you apart from the competition. Students here are very passionate about the industry and their careers. I'd tell anybody who wants a job in the industry to study first, and to do all the preparation. Everything you'll study in the course, you’ll need for when you're cabin crew.