Retail Team Leader – Level 3

A retail team leader provides critical support to managers, delivering exceptional customer service and a positive experience to customers, and may have to deputise for managers in their absence. On a retail team leader apprenticeship, your role will be dynamic and involve a variety of different functions. Most significantly, you’ll guide and coordinate the work of the team to complete tasks, identify and explore opportunities that drive sales, while ensuring team members maintain business standards in relation to merchandising, service and promotional activities. You’ll work to get the most from your team on a day-to-day basis, ensuring they are fully trained and work effectively and to the best of their ability.

Expected Practical Duration

12 months

Enquire about this course